Reception can concentrate on the patients in front of them.
Civet contacts every new enquiry and keeps following up when the first call goes unanswered.
Chiropractic campaign results
104 bookings from 187 enquiries across 3 Chiro Health Group clinics.
55.61% of enquiries booked. The media cost was £16.11 per booked patient.
Results vary by area, clinic capacity, offer and advertising spend.
What changes in your clinic
More of the people you paid to attract make it into the diary.
You can see how many enquiries reached the diary.
We track the campaign and follow-up together, so you can see how many enquiries booked and what each booking cost.
Why Civet built Virtual Reception
If someone missed the first call, reception did not always have time to keep trying.
After years of running clinic campaigns, we saw how often this happened. The ads brought enquiries in, but follow-up had to fit around the work reception was already doing.
Three years ago, we started building and training our own human Virtual Reception team to handle that work. They contact new enquiries, keep following up and book appointments into the clinic diary.
The Conversion Gap™ is the space between an enquiry arriving and an appointment being booked. Because Civet manages the campaign and the follow-up, we can see what happened to every enquiry and where bookings are being lost.
See how it would work for my clinicNearly 10 years of clinic marketing
Clinic owners were recommending Civet in 2017.
These are the original Facebook posts from 2017 and 2018, with the dates still visible.
The 30-day guarantee
20 booked patients in 30 days or full service fee refunded.
We've run chiropractic campaigns for more than 10 years, so we're comfortable putting our fee at risk.
A booked patient means confirmed in your diary.
If Civet delivers fewer than 20 booked patients within 30 days, we refund the full service fee. Your Meta advertising spend is separate.
See how it would work for my clinicQuestions before you book?
What does Civet handle?
We create and manage the campaign. Our human Virtual Reception team contacts every new enquiry, follows up and books confirmed appointments into your diary.
Is the follow-up handled by AI?
No. Your enquiries speak to trained people who handle the follow-up and booking for your clinic.
What does the guarantee cover?
The guarantee applies to Civet's full service fee. Your Meta advertising spend is separate. A booked patient means confirmed in your diary.
Why do you ask for my clinic location first?
Civet only works with one chiropractic clinic in each area. The first question checks whether we are already working with someone nearby.
What happens after I complete the form?
You can choose a call time straight away. On the call, we will look at your clinic, its capacity and current marketing, and explain how the New Patient Growth Engine would work in your area.
One chiropractic clinic per area
See how the New Patient Growth Engine would work for your clinic.
Enter your town or postcode. If the area is free, you can choose a time to speak to us.
See how it would work for my clinic